FREQUENTLY ASKED QUESTIONS

You book online or call us directly. Our dispatch team reviews your request, confirms the appointment, and our certified mobile team arrives at your location — home, office, or roadside — fully equipped. You stay put. We do the work.

Many flat tires can be repaired with a patch or plug if the damage is in the tread area. Sidewall damage always requires replacement. We assess on arrival and tell you exactly what's needed — no pressure.

Yes. We welcome customer-supplied tires. Just include the tire size when booking so we arrive prepared.

We service cars, SUVs, trucks, vans, and commercial vehicles. If you're unsure, give us a call directly.

No. Sidewall punctures or bulges cannot be safely patched. The structural integrity is compromised and replacement is required for your safety.

Most tire services take 30–60 minutes on-site depending on the job. We'll give you an estimate when booking.

Book directly at acetirespace.com/book-service or call (201) 667-3985. Choose your service, enter your vehicle info and location, and pick a date and time.

Yes. All standard appointments are reviewed and confirmed by our service team before finalizing. You'll receive a text and email confirmation once approved.

For mobile service, you don't need to be present — just make sure the vehicle is accessible. For certain services, we may need to test drive the vehicle briefly.

There's a mobile service charge of $50 for the first 20 miles from our Bloomingdale, NJ dispatch location, plus $4/mile after that. Labor and parts are billed separately. Many customers find the convenience worth it — no lost work time, no arranging rides.

Yes. You'll know what to expect before we roll. For emergency service, our dispatch team goes over pricing with you before dispatch. For standard appointments, pricing is confirmed at booking.

We accept credit card, debit card, and cash. Pay online or in person — your choice. Emergency roadside requires secure payment before dispatch via Square.

A $25 cancellation fee applies for no-shows or cancellations with less than 2 hours' notice. We ask that you cancel as early as possible so we can serve other customers.

Yes. Emergency roadside assistance operates 24 hours a day, 7 days a week for flat tire changes, dead battery jump-starts, and fuel delivery. Call (201) 667-3985.

Yes. We respond to roadside emergencies throughout Passaic, Bergen, Morris, and Sussex Counties. If you're on the highway, pull to the shoulder safely and call us.

We serve Passaic, Bergen, Morris, and Sussex Counties. This covers cities including Passaic, Paterson, Wayne, Hackensack, Morristown, Newton, Ringwood, and many more.

Yes. Shop hours are 8AM–1PM Saturday. Mobile service hours are 8AM–5PM Saturday. Emergency roadside is 24/7.